FAQ
Find answers to common questions about our services.
Processing time is typically 24 hours for regular service. For express service, we can complete it within 12 hours.
Yes, we use environmentally friendly chemicals that are safe for sensitive skin and do not cause irritation.
You can order through our app, call our phone number, or visit our store in Cilacap directly.
There are no additional fees for delivery within 5 km of our store. For areas outside, fees will be charged based on distance.
We guarantee damage to clothes during the washing process. If it occurs, we will replace or repair the garment.
Yes, we accept all types of materials, including silk and jeans. We use special washing techniques to maintain the quality of your clothes.
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